PAYER RESOURCES Below are provider manuals, policies and procedures, and newsletters of each of the major payers contracted through the IPA. EMPIRE BLUE CROSS BLUE SHIELD Provider Manual ► Payer Policy ► Provider Newsletter ► UNITEDHEALTHCARE & OXFORD Provider Manual ► Payer Policy ► Provider Newsletter ► AETNA Provider Manual ► Payer Policy ► Provider Newsletter ► CIGNA Cigna for Healthcare Professionals ► EMBLEM HEALTH Provider Manual ► Payer Policy (see Policy Alerts & Enews Flashes) ► HEALTHFIRST Provider Manual ► Provider Newsletter ► Claims & Billing Resources ► AFFINITY Provider Manual ►